One of the steps in business maturity is a
recognition that outside help, such as a internet
marketing consultant could help accelerate growth
and profitability. Most consulting engagements are a
huge success, but some do fail. Having seen things
from both sides over a 25 year period, I have
written this guide to getting things off to a good
start with your internet marketing consultant.
Businesses need to hire a internet marketing
consultant for a variety of reasons. In some cases,
they face a situation where they need some advice
that they don't have internally to grow. They may
need advice from a key advisor in a specialist field
such as data analysis. In cases like this, you
should look for the consultant with the best,
blue-chip experience that you can find. People in
larger organizations are highly trained and they are
exposed to extensive specialist techniques and
knowledge. In other cases, there may be several
marketing alternatives facing a business, and no
clear agreement about which route is best. If this
is your issue, then a consultant can take an
objective view of the alternatives and then come up
with a rational recommendation about which choice
will deliver the best results. Make sure that the
internet marketing consultant that you choose has
enough consulting experience to do this type of work
as it requires a lot of human skills as well as
technical knowledge. The third main type of internet
marketing consultancy engagement is where the
business is facing a large project and does not have
enough resource to manage and drive the project to
completion. Your primary consideration in this type
of project is to find advisors who have a strong
track record in delivering projects like yours. This
will usually equate to them being willing to roll up
their sleeves and get involved at every stage.
An internet marketing consultant needs to have an
unusual balance of skills. As well as the typical
marketing flair, you should look for someone with a
thorough technical understanding of web technology.
If someone says they are not a 'techie', explore if
this really means that they have no knowledge or
just that they consider things from a business
perspective. On the other hand you should beware of
a technician with a little business knowledge. These
people are usually focussed on finding the ideal
technical solution, rather than something that works
and gets results. They often operate by proposing a
favorite solution and then finding a problem, rather
than the other way around. If you are in doubt, look
for someone else.
No matter what your reason for hiring a internet
marketing consultant, there are some things that you
should always look for:
1 The agency should be able to quickly understand
your internet marketing problem and to begin to talk
in terms of solutions.
2 Ask for practical examples of where they have
solved similar issues.
3 Ask for a proposal and expect it to be delivered
in 2-3 days.
4 In the proposal, how long does it take for the
consultant to get working, and are you paying for
this warm-up time?
5 Will you be working with the agency that you have
been talking to or will a junior team take over?
6 Is the work broken into stages, with breaks at
each stage? If you are not sure whether to proceed
or not, ask for preliminary stage with an early
review. That way, you can sample the work of your
internet marketing advisors, and make sure that you
are happy before you proceed to a full commitment.
You must stay in control of the engagement, so you
will need regular reporting meetings with your key
contact. Operate these meetings around a project
plan to make sure that things stay on track and do
not go over budget. Make sure that everyone is clear
what you want at the end of the project and you will
get your deliverables.
At the end of the day you also need to consider the
working environment in your business as well. Are
you and your staff working too hard and feeling the
pressure? If this is the case then you need to
design the internet marketing consultancy engagement
so that this pressure becomes more bearable. After
all there is no point in loosing a key member of
staff just as you have found your ultimate internet
marketing consultant.

